Frequently Asked Questions

A: Your password will need to be reset. There are 3 easy steps:

1. Click on the “Login” link in the menu bar above.
2. Click on the “reset my password” link. This will take you to a new page prompting you to enter your e-mail address that is associated with your account.
3. After entering in your e-mail address and clicking the “reset my password” button, your new password will be sent to your specified e-mail account.

Once logged in, you can change your password to something that's easier for you to remember by accessing your “My Profile” page and clicking on the “Change Password” button and following the onscreen instructions.
If your e-mail has changed or you encounter other problems, please call us at (503) 548-2010 so we can further assist you.