If you wish to cancel your subscription to The NCLEX® Program Reports, you may due so at anytime. To do so, please contact the NCLEX® Program Reports Customer Service Center at 1 (800) 261-6227.
If you cancel your subscription before April 1st of the subscription year, your money will be refunded to you in full. If you cancel after April 1st, no monies will be refunded to you. For example, if you ordered a subscription for the 2007-2008 NCLEX® Program Reports on November 2nd, 2007 and canceled your subscription on March 15th, 2008, you would be refunded 100% of the cost of the reports. If you canceled that same subscription on April 15th, 2008, none of the cost of your purchase would be refunded to you.
This refund policy has been designed to prevent users from canceling their subscription after they have downloaded their reports while at the same time allowing users to cancel their subscription before they have been able to access the reports.
Some users may question whether it is possible to cancel mid-subscription and receive a refund for half of their subscription. At the present time, this is not possible.